Customer Service Representative

Bigseller Technology Philippines

NT$8.5-11.3K[Monthly]
On-site - Makati<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate product information and troubleshoot issues.
  • Maintain a positive and professional demeanor at all times.
  • Document customer interactions and feedback for improvement.
  • Collaborate with teams to enhance customer satisfaction.
  • Meet performance metrics and contribute to team goals.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field is required.
  • Experience Level: Less than 1 year of experience in customer service roles.
  • Skills and Competencies: Proficiency in English, strong customer service skills, ability to work well in a team, and a strong work ethic.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and ensure satisfaction.
  • Working Conditions: Office environment with regular interaction with clients and team members.
  • Qualities and Traits: Excellent communication skills, patience, empathy, and a positive attitude.
English LanguageCustomer ServiceTeam PlayerStrong Work Ethic
Preview

chen lilia

HR OfficerBigseller Technology Philippines

High response rate

Work Location

26th, RCBC BRANCH - RCBC PLAZA. 1, Yuchengco Tower, GF, 6819 Ayala Ave, Makati, Metro Manila, Philippines

Posted on 08 April 2025

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