Customer Experience
Toyota Financial Services Philippines
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Holiday Gifts
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Others
Office Parties
Perks Benefits
Retirement Plan, Training Subsidy
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Confers with the customers by telephone, email, in person in order to provide information about products and services.
- Keep records of customers interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.
- Ensures that appropriate responses were made to resolve customers' problem.
- Refers customer's concerns to designated departments for resolution and processing.
- Provides feedback and reply to customers' concern and request.
Requirements
- Graduate of any 4-year Business course or any related coursed
- With active listening skills, problem solving skills, customer service
- Written and Oral Communication Skills
CASTANEDA JONNA
HR ManagerToyota Financial Services Philippines
Active within three days
Working Location
42/F, GT Tower International. 6813 Ayala Avenue, corner H.V. Dela Costa, Makati, 1227 Metro Manila, Philippines
Posted on 14 August 2025
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