Collections Specialist
Inkorp Human Resource Services
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives, Quarterly Gifts
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
HMO
Perks Benefits
Gym Membership, Parking Space
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Contact customers via phone to secure payments for outstanding debt obligation, to determine the reason(s) for it, and to obtain a commitment to pay, negotiate payment in full or payment arrangements
- Research and reconcile assigned accounts ensuring recorded and detailed documentation of collection efforts with resolution of client discrepancies
- Provide account receivable, customer service, and collections efforts
Requirements
- 2 or more yrs of experience in US collections ( previous HSBC employee is desired but not required ) handled Credit Card Account, Mortgage, Auto, or Any forms of Loans with Early to Late Buckets: 30–180 days delinquent
- 3rd Party Collections experience
- In-depth understanding of US billing and collection processes.
- Strong negotiation skills using an assertive but tactful approach
- Ability to work independently in a fast paced environment and meet quality and productivity goals and to investigate complex situations and offer solutions for resolutions
- Strong Verbal & Written Communication Skills
- Experience with skip tracing is desired
- Willing to work onsite in our Alabang, Muntinlupa City
de Joya Jr. Manuel
HR OfficerInkorp Human Resource Services
Work Location
7B, Civicom Pacific Corp. Unioil Center, 1222 Acacia Ave, Muntinlupa, 1780 Metro Manila, Philippines
Posted on 18 January 2025
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Inkorp Human Resource Services
Unfinanced / Angel
<50 Employees
Human Resources & Recruitment
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