Chat Support

GameOne PH

Urgent
NT$10.7-13.3K[Monthly]
On-site - Quezon City<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, SSS/GSIS

Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Answer and Assist customers on their concerns and inquiries in an accurate and timely manner via Chat or call if required
  • Assist customers and Process Same Day Delivery Orders
  • Monitor customer complaints on social media and reach out to provide assistance
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Follow up with customers to ensure their issues are resolved
  • Test Defective Returned items and Process it for RMA
  • Check Promos and Update Prices on Ecommerce Platforms

Requirements

  • Education: Bachelor's (Preferred)
  • Experience: Customer Service Representative: 1 year (Required)
ComplianceComputer LiterateCustomer Oriented
Preview

HR JADE

HR OfficerGameOne PH

Active within three days

Working Location

6th floor, 115 Harvard. 115 Harvard, Cubao, Quezon City, 1109 Metro Manila, Philippines

Posted on 05 April 2025

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