Call Center Representative

Metacom Careers

NT$10.7-18.7K[Monthly]
On-site - Pasig<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Disability Insurance, Health Care On-Site, Health Insurance, Vision Insurance, HMO

  • Perks Benefits

    Parking Space, Retirement Plan, Sleeping Quarters

  • Time Off & Leave

    Birthday Leave, Military Leave, Solo Parent Leave, Vacation Leave, Volunteer Time Off, Wedding Leave

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Description

  • Provide exceptional customer service via phone
  • Resolve customer issues and inquiries efficiently
  • Document interactions and maintain accurate records
  • Collaborate with team members to enhance service quality
  • Adhere to company policies and procedures
  • Engage in ongoing training to improve product knowledge
  • Meet performance metrics and targets

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: Less than 1 year in customer service or call center environments.
  • Skills and Competencies: Proficient in English, strong customer service orientation, effective problem-solving abilities, technical skills, and sales pitching expertise.
  • Working Conditions: Office environment, may involve evening or weekend shifts.
  • Qualities and Traits: Adaptable team player with excellent communication and interpersonal skills.
English LanguageCustomer ServiceProblem SolvingTeam PlayerTechnical SkillsSales Pitching and Closure
Preview

Brian Lamban CSSWB

HR ManagerMetacom Careers

High response rate

Working Location

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Posted on 05 June 2025

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