Tasks required:

• Manage and organize calendars, appointments, and meetings.
• Design and develop the portal framework, ensuring an intuitive and user-friendly interface.
• Create and design individual widgets tailored to the portal's functionality.
• Develop and organize the layout of widgets for the home page, optimizing for both aesthetics and user experience.
• Implement and integrate hyperlinks and back-end functionality, ensuring seamless navigation and user interaction.
• Insert and position key logos to maintain brand consistency throughout the platform.
• Design the application icon to align with brand identity and visual appeal.
• Design and develop the app launch screen to create a polished and engaging first impression for users.
• Handle email correspondence and ensure timely responses.
• Prepare and edit reports, presentations, and documents.
• Assist with data entry, record keeping, and database management.
• Coordinate travel arrangements and itineraries as needed.
• Provide customer service support by responding to inquiries and resolving issues.
• Collaborate with team members to streamline administrative processes.
• Assist in crafting clear and concise communications, including emails, announcements and reports
• Perform other duties as needed

• Minimum of 2 years of experience working with FranConnect (non-negotiable).
• Proven experience as a Virtual Assistant or in a relevant administrative role.
• Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Trello, etc.)
• Experience with word-processing software and spreadsheets (e.g. MS Office, Google wSuite)
• Familiarity with project management tools (e.g., Trello, Asana).
• Experience in managing social media accounts or marketing support.
• Strong verbal and written communication skills.
• Excellent time management and organizational abilities.
• Ability to work independently with minimal supervision.
• Clear and concise communicator with effective English verbal and written communication skills
• Experience with basic social media management
• Strong analytical, and problem-solving skills
• Highly organized and detail-oriented; able to efficiently prioritize multiple tasks

Additional Information:

• Flexibility in work hours may be required depending on the team's needs.