Technical Support Representative

RSD Human Resource Management Consultancy

NT$10.3-12.9K[月薪]
现场办公 - 帕西格1-3年经验本科全职
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职位描述

职位描述

  • Provide front-line technical support to customers via phone, email, and chat.
  • Troubleshoot hardware and software issues effectively and efficiently.
  • Document customer interactions and technical issues in the support system.
  • Collaborate with engineering teams to resolve complex problems.
  • Assist in developing support documentation and FAQs.
  • Maintain a high level of customer satisfaction.


职位要求

  • Educational Qualifications: Bachelor’s degree in Computer Science or related field.
  • Experience Level: 1-3 years of experience in technical support or customer service roles.
  • Skills and Competencies: Proficient in troubleshooting software and hardware issues; strong communication skills.
  • Working Conditions: Primarily office-based, full-time, may require evening or weekend shifts.
  • Qualities and Traits: Patience, empathy, attention to detail, and problem-solving abilities.
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Viovicente Maricel

Career Architect IIRSD Human Resource Management Consultancy

今日回复 8 次

工作地址

Ortigas Center

发布于 11 July 2025

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RSD Human Resource Management Consultancy

未融资

51-100人

人力资源

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