27K +ND | TSR/CSR | ONSITE | 6 MNTHS - 1 YR BPO (ANY ACC) EXP | CAVITE

Global Group Innovative Services, Inc.

NT$10.2-12.8K[月薪]
现场办公 - 帕西格1-3年经验学历不限全职
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职位描述

职位描述

  • Provide assistance to customers via phone, email, or chat.
  • Diagnose and troubleshoot technical issues related to software and hardware.
  • Guide users through problem-solving processes and maintain documentation.
  • Collaborate with team members to improve product knowledge and support strategies.
  • Ensure high customer satisfaction by delivering timely and effective resolutions.

职位要求

  • Educational Qualifications: Degree not required; relevant technical certifications are a plus.
  • Experience Level: 1-3 years in a technical support role.
  • Skills and Competencies: Proficient in Customer Relationship Management (CRM) software; strong problem-solving and communication skills.
  • Responsibilities and Duties: Provide technical assistance, troubleshoot issues, and maintain customer satisfaction.
  • Working Conditions: Office or remote work environment, potential for shift work.
  • Qualities and Traits: Patient, empathetic, detail-oriented, and tech-savvy individuals are preferred.
客户关系管理
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Arielle Custodio

HR ManagerGlobal Group Innovative Services, Inc.

七天内活跃

工作地址

Ortigas Center. Ortigas Center, Pasig, Metro Manila, Philippines

发布于 02 April 2025

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Global Group Innovative Services, Inc.

51-100人

人力资源

查看热招工作

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