Logistics Operation Manager

Inteluck

NT$33.5-41.2K[月薪]
现场办公 - 马卡蒂3-5年工作经验本科全职
分享

职位描述

职位描述

Key Responsibilities

  • Lead and supervise a team of logistics professionals, providing guidance, coaching, and support
  • Assign tasks and responsibilities, monitor performance and evaluations.
  • Foster a collaborative and high-performance team culture
  • Ensure exceptional customer service by overseeing the team’s interactions with clients
  • Resolve complex customer issues, escalations, and complaints, ensuring timely and satisfactory resolutions.
  • Maintain strong client relationships and serve as a point of contact for key accounts
  • Coordinate and prioritize team activities to meet customer requirements and service level agreements
  • Allocate resources effectively, balance workloads, and ensure efficient workflow management.
  • Collaborate with cross-functional teams to streamline processes and enhance service quality.
  • Monitor and assess the team’s performance in delivering logistics services, including order processing, transportation coordination, and shipment tracking
  • Identify opportunities to expand logistics service offerings and enter new clients or industries.
  • Prepare and present regular reports on service performance, including KPIs, operational metrics, and customer feedback.
  • Analyze data to identify trends, patterns, and areas for improvement.

职位要求

  • Bachelor’s degree and Above
  • 5 Years or above experience in logistics operations, customer service, or team leadership roles,
  • Preferably in a service-oriented or Worked in third-party logistics (3PL) environment
  • Strong knowledge of logistics and supply chain principles, processes, and best practices
  • Excellent leadership and team management skills, with the ability to motivate and develop team members
  • Exceptional customer service and interpersonal skills, with the ability to build and maintain client relationships
  • Ability to work effectively under pressure, prioritize tasks, and meet deadlines
  • Good attitudes and patient for client and suppliers
新业务开发演讲技巧人员管理高超的交流技巧创造性地解决问题员工关系计划管理解决问题的能力经营策略
Preview

Solabo Rebecca

HR Senior AssociateInteluck

今日回复 0 次

工作地址

9th Floor, 107 Aguirre Building. 107, Building Aguirre, Legazpi Village, Makati, Philippines

发布于 29 April 2025

举报

Bossjob安全提醒

如果该职位要求您在海外工作,请保持警惕,谨防欺诈。

如果你在求职过程中遇到有以下行为的雇主, 请立即举报

  • 扣留您的身份证,
  • 要求您提供担保或收取财产,
  • 迫使你投资或筹集资金,
  • 收集非法利益,
  • 或其他非法情况。