Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

NT$10.3-18K[月薪]
混合办公 - 马卡蒂1-3年经验专科全职
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职位描述

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职位描述

  • Assist customers via phone, email, and chat to address inquiries and resolve issues.
  • Maintain comprehensive product knowledge to provide accurate information.
  • Document customer interactions in the database for future reference.
  • Collaborate with team members to improve service quality.
  • Work with a positive attitude to enhance customer satisfaction.

职位要求

  • Educational Qualifications: A Diploma in any field is required.
  • Experience Level: 1-3 years of experience in customer service or call center roles.
  • Skills and Competencies: Proficient in English, strong communication skills, problem-solving abilities, and familiarity with call center software.
  • Responsibilities and Duties: Handle customer inquiries, resolve complaints, and provide accurate information.
  • Working Conditions: Office environment with potential for shift work; may involve dealing with difficult customers.
  • Qualities and Traits: Friendly, patient, and empathetic with a strong work ethic and ability to multitask.
英语呼叫中心客户服务
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Jaylo Roselle

HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.

今日回复 0 次

工作地址

3/f, Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines

发布于 19 July 2025

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Metacom Business Process Outsourcing Solution Inc.

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501-1000人

呼叫中心

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