Customer Service Representative/ Technical Support Representative

KMDC Employment Services

急招
NT$7.7-15.4K[月薪]
现场办公 - 碧瑶少于1年工作经验高中全职
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职位描述

福利待遇

  • 津贴

    伙食补贴, 交通补贴

  • 员工表彰与奖励

    业绩加成, 周年礼物, 月度奖, 奖励机制

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    现场医疗服务, 健康维护组织

  • 额外福利

    年度公司旅行, 健身房会员资格, 睡眠区

  • 职业发展

    工作培训

  • 休假和请假

    产假和陪产假, 病假, 休假

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职位描述

  • Handle high volume inbound/outbound calls with professionalism and courtesy following Company guidelines.
  • Provide accurate information to customer inquiries, ensuring high levels of customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Resolve issues efficiently, escalating complex cases to management.
  • Meet personal/team qualitative and quantitative targets within our BPO & Call Center industry standards.

职位要求

  • Must be 18 - 50 yrs. old
  • JHS & HS grad.(Old curriculum) Must have at least 6mos. Call center experience
  • College Graduate (No exp. needed)
  • Skills and Competencies: Effective communication, basic computer proficiency, and customer service orientation.
  • Responsibilities and Duties: Answering calls, addressing customer inquiries, and providing solutions to issues.
  • Qualities and Traits: Patience, empathy, ability to work under pressure, and attentiveness to customer needs.


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Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

今天回复超过十次

工作地址

Concentrix. Baguio-AyalaLand Technohub, Building A, John Hay, Ordonio Dr, Baguio, Benguet, Philippines

发布于 14 January 2025

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