Customer Service Agent - Home Warranty (Php 17,500)

Alorica

NT$8.5-11.4K[月薪]
现场办公 - 马卡蒂无需经验高中全职
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职位描述

福利待遇

  • 津贴

    伙食补贴

  • 员工表彰与奖励

    业绩加成, 奖励机制

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    现场医疗服务, 健康保险, 健康维护组织

  • 额外福利

    睡眠区

  • 休假和请假

    病假, 休假

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职位描述

  • Provide exceptional customer service through various communication channels.
  • Assist customers with inquiries, issues, and product information.
  • Maintain a professional and positive demeanor in all interactions.
  • Document customer interactions accurately in the system.
  • Collaborate with team members to resolve complex issues.
  • Meet performance metrics and contribute to team goals.

职位要求

  • Job Title: Customer Service Representative
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No experience required; training will be provided.
  • Skills and Competencies: Proficiency in English, strong customer service orientation, excellent problem-solving skills, ability to work collaboratively as a team player, and strong organizational skills. Experience in a call center is a plus.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues efficiently, maintain accurate records, and support team performance.
  • Working Conditions: Call center environment, flexible shifts including evenings and weekends.
  • Qualities and Traits: Friendly, patient, attentive to detail, and adaptable to change.
英语客户服务解决问题有团队精神的人组织技能呼叫中心
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Labora Cedryck Alyn Ross

HR OfficerAlorica

High response rate

工作地址

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

发布于 27 February 2025

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Alorica

C轮

1000人以上

呼叫中心

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