Call Center Representative

Staffing co.

急招
NT$7.7-10.3K[月薪]
现场办公 - 宿务5-10年工作经验高中全职
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职位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

  • 休假和请假

    病假, 休假

职位描述

  • Handle inbound and outbound calls to assist customers with inquiries.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints and issues efficiently.
  • Maintain records of customer interactions in the database.
  • Collaborate with team members to improve service quality.
  • Demonstrate excellent communication and problem-solving skills.

职位要求

  • Educational Qualifications: High School or Senior High School diploma required.
  • Experience Level: Minimum of 5-10 years of experience in a call center environment.
  • Skills and Competencies: Proficient in English, Excellent customer service, Strong problem-solving abilities, Team player, Strong work ethic, and Technical skills.
  • Responsibilities and Duties: Manage customer inquiries, resolve issues, maintain records, and ensure customer satisfaction.
  • Working Conditions: Fast-paced call center environment, potential evening and weekend shifts.
  • Qualities and Traits: Strong communication skills, patience, empathy, and resilience under pressure.
英语客户服务解决问题有团队精神的人非常有职业道德呼叫中心技术技能
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Mercado Jayvee

HR ManagerStaffing co.

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工作地址

Concentrix Cebu IT Park Recruitment Site. Jose Maria del Mar Street 9F, 11F, 12F, Lungsod ng Cebu, 6000 Lalawigan ng Cebu, Philippines

发布于 24 July 2025

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