RMA Technical Coordinator
Pronet Systems Integrated Network Solution Inc.
职位描述
福利待遇
津贴
话费补贴
员工表彰与奖励
奖励机制
法定福利
13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
健康保险
健康维护组织
休假和请假
丧假, 生日假, 产假和陪产假, 病假, 休假
职位描述
- Process, categorize root cause analysis every time there is RMA request.
- Regulate the cause of the problem and shorten the process by providing the right technical support assessment.
- Provide reports subject for preventive maintenance, items under warranty and out of warranty.
- Coordinate to different Business Development, Project Manager regarding to their handle account for proper costing of Preventive Maintenance.
- Submit reports of status of Preventive Maintenance.
- Submit recommendation of accounts due to preventive maintenance.
- Communicate status and schedule to customers and Sales.
- Code repair and replacement requests and forward when other departments must fulfill.
- Enter data, analyze data, and identify trends in repair and replacement requests
职位要求
- Candidate must possess at least Bachelor’s/College Degree Technical or IT related course such as (Computer Engineering, ECE, IT, Computer Science)
- Preferably 1 year experience employee specialize Technical support
- With background in project technical support
- High attention to detail and accuracy
Avancena Mary Grace
HR ManagerPronet Systems Integrated Network Solution Inc.
七天内活跃
工作地址
3rd Floor Hollywood Square Bldg # 33 West Ave Quezon City, Pronet Systems Integrated Network Solution Incorporated, 3rd floor, Hollywood Square Building, 33 West Ave, Quezon City, 1104 Metro Manila, Philippines
发布于 30 April 2025
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