• Act as the main point of contact for assigned real estate clients in the US.
• Coordinate project timelines and deliverables between clients and internal teams.
• Ensure follow-ups and updates are executed promptly and professionally.
• Provide stellar customer service and maintain positive client relationships.
• Track project milestones and address issues or delays proactively.
  
  

• 3+ years of BPO experience, specifically in a US voice account handling direct client communication.
• Excellent spoken and written English communication skills.
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
• Proven follow-through skills—you don't let things fall through the cracks.
• Strong customer service orientation and a proactive mindset.
• Comfortable working US business hours (graveyard shift).
• Tech-savvy and eager to learn new platforms, tools, and technologies.
  
  

• Have worked with website or digital tools before.
• Love exploring and learning the latest in tech trends.

Please refer to job description.