CSR – TikTok KOL Coordinator
Global Media Live Incorporated
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Coordinate with TikTok KOLs (creators/influencers) for campaign execution, product sampling, and deliverables
- Manage inquiries and provide timely support to creators and partners
- Track KOL performance, content output, and ensure deliverables are met
- Collaborate closely with internal brand teams to align campaign goals and strategies
- Deliver excellent customer service through phone, email, and chat
- Resolve issues and complaints promptly and professionally
- Stay updated on product knowledge and platform policies to assist accurately
- Log and document all communications and follow-ups in a timely manner
- Work with the team to enhance creator satisfaction and campaign success
- Comply with all internal company standards, protocols, and procedures
Requirements
- 1–3 years of experience in customer service, influencer marketing, or related fields
- Hands-on experience with TikTok Affiliate Tools or Creator Center
- E-commerce, MCN, or digital marketing background is a plus
- Diploma or degree in Marketing, Communications, Business, or equivalent
- Excellent communication and organizational skills
- Tech-savvy and familiar with digital platforms and tracking tools
- Strong problem-solving abilities and a collaborative mindset
- Willing to work onsite in Pasay City on a shifting schedule
Aguilar Lara
live sellerGlobal Media Live Incorporated
Reply 0 Times Today
Working Location
5ft Floor, 2921 F.B. Harrison St. 2921 F.B. Harrison St, Pasay, 1300 Metro Manila, Philippines
Posted on 25 June 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
JetSon Manpower AgencyNT$7.7-12.9K[Monthly]
On-site - Pasay<1 Yr ExpHigh/Senior High SchoolFull-time
Siguenza KimHR Officer
Customer Service Representative
Green Pasture People Management IncNT$7.7-12.9K[Monthly]
On-site - Pasay<1 Yr ExpBachelorFull-time
Penarubia John RayHR Officer
Customer Service Representative
Neksjob PhilippinesNT$7.7-15.4K[Monthly]
On-site - PasayNo Exp RequiredHigh/Senior High SchoolFull-time
Zara AirabelHR Officer
CSR – MCN TikTok Coordinator
Global Media Live IncorporatedNT$7.7-12.9K[Monthly]
On-site - Pasay<1 Yr ExpHigh/Senior High SchoolFull-time
Aguilar Laralive seller
TTEC Pasay | Dayshift Retail Customer Service I | Up to PHP 24,900 | Onsite
TTECNT$7.7-10.3K[Monthly]
On-site - Pasay1-3 Yrs ExpHigh/Senior High SchoolFull-time
Arcena MaricrisTalent Acquisition Coordinator
Global Media Live Incorporated
Unfinanced / Angel
51-100 Employees
Advertising & Arts & Media
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
