Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Work-Life Balance
Work from Home
Description
- Assist customers via phone, email, and chat to address inquiries and resolve issues.
- Maintain comprehensive product knowledge to provide accurate information.
- Document customer interactions in the database for future reference.
- Collaborate with team members to improve service quality.
- Work with a positive attitude to enhance customer satisfaction.
Requirements
- Educational Qualifications: A Diploma in any field is required.
- Experience Level: 1-3 years of experience in customer service or call center roles.
- Skills and Competencies: Proficient in English, strong communication skills, problem-solving abilities, and familiarity with call center software.
- Responsibilities and Duties: Handle customer inquiries, resolve complaints, and provide accurate information.
- Working Conditions: Office environment with potential for shift work; may involve dealing with difficult customers.
- Qualities and Traits: Friendly, patient, and empathetic with a strong work ethic and ability to multitask.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines
Posted on 19 July 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Metacom Business Process Outsourcing Solution Inc.NT$10.3-18K[Monthly]
Hybrid - Makati1-3 Yrs ExpDiplomaFull-time
Jaylo RoselleHR Hiring Officer
Customer Service Representative
JetSon Manpower AgencyNT$12.9-15.4K[Monthly]
Hybrid - Makati<1 Yr ExpHigh/Senior High SchoolFull-time
Siguenza KimHR Officer
Customer Service Representative
Neksjob PhilippinesNT$7.7-15.4K[Monthly]
Hybrid - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
Zara AirabelHR Officer
Customer Service Representative (Healthcare Account) | Newbie Friendly
Telesys BPONT$10.3-12.9K[Monthly]
Hybrid - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
Esguerra BenjoHR Officer
Customer Service RepresentativeUrgent
OpenDoor ProfessionalsNT$7.7-10.3K[Monthly]
Hybrid - Makati<1 Yr ExpHigh/Senior High SchoolFull-time
Baclig VanessaHR Associate
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
